Question 1

How do I track billable hours?

Accepted Answer

Start Clocksy's one-click timer against a client and project, or add a manual time entry with a start and end time. Mark each entry as billable or non-billable so your reports and invoices stay accurate.

Question 2

Can I invoice clients from tracked time?

Accepted Answer

Yes. Select a client and date range and Clocksy builds a professional invoice directly from your tracked hours, including retainer and overage calculations.

Question 3

What is retainer tracking?

Accepted Answer

Retainer tracking monitors how many hours a client has used against an agreed monthly retainer, updating automatically as time is logged and flagging when a client is close to or over their limit.

Question 4

Can I track time for multiple clients?

Accepted Answer

Yes. Clocksy organises time by client and project, so you can track and report on multiple clients separately, even when switching between them throughout the day.

Question 5

Is Clocksy suitable for agencies?

Accepted Answer

Yes. Clocksy supports multiple team members, client retainers, and reporting across a whole team, making it suitable for small and growing agencies managing several client accounts.

Question 6

Can teams track time together?

Accepted Answer

Yes. Multiple team members can be assigned to the same client or project, with all tracked time rolled up into one report, and admins can see live sessions across the whole team.

Question 7

Does Clocksy create timesheets?

Accepted Answer

Yes. Timesheets are generated automatically from tracked time entries, with no separate form to fill in, and can be exported for payroll or client billing.

Data Protection Complaints Policy

1.Purpose of This Policy

2.What Counts as a Data Protection Complaint?

3.How You Can Make a Complaint

4.What Happens Next

5.If You're Not Satisfied

6.Record-Keeping and Learning

7.Review of This Policy

Want to raise a complaint?